Station Details for Acton Central

Station Alerts

Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Station Accessible information

Step-free category:
Accessibility category B1. Both platforms are fully accessible from the street, although there is no step free access within station if crossing from one platform to the otherStep-free platform interchange requires a 50m journey via the street.
: B1
Helpline:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Help Points: 1
Induction Loop: Induction loops are throughout this station
Accessible Toilets: No
Changing Places: No
Staff Assistance:
- Staff are able to assist from first to last train
Train Ramp: Ramps are kept at this station to provide assistance
Wheelchairs Available: No
Passenger Assistance:
- Meeting point shown on station map.
Drop-off / pick-up points:
- Drop-off/pick-up
  The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
  This is a combined drop-off and pick-up point
  There is space for up to 3 vehicles to drop-off and/or pick-up
  There is no Help Point close to the drop-off and/or pick-up point
Accessible ticket counters:
- Ticket buying and collection, station concourse
  There are ticket counters here
  There is a Low-Level counter here
  There are induction loops indicated at the low and high level counters
  There are ticket machines here
  There is space in front of the ticket machine to manoeuvre a wheelchair
  The controls may be at a suitable height for some people
Accessible ticket machines:
- Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
Printed local info: There is accessible printed information available
Announcements: Announcements are made both visually and audibly
Customer service notes:
Contact Customer Service on 0343222123

Station General information

Station operator: London Overground
Ticket office:
- Monday to Friday 07:30-10:00
Ticket machines:
- Ticket buying and collection, station concourse
Collect online booked tickets: Yes
London fare zone: Zone 3
Oyster card: Available
Smartcard: No
Contactless cards: No
Sheltered waiting available: Yes
Waiting rooms:
First class lounge: No
Staffing level: Part Time
Information from staff:
- Yes - from ticket office
Staff assistance:
- Staff are able to assist from first to last train
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  Use Bus stop H in The Vale for eastbound services to Camden Road
  Use Bus stop J in The Vale for westbound services to Richmond
  Chiswick Park station is 750 metres from South Acton station.
CCTV available: Yes
WiFi available:
Find WiFi Hotspots around Acton Central station
Refreshments:
catering or retail facilities
Shops:
Luggage storage: No
Lost property: No
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage: 6 spaces. Stands. Sheltered.
Outside main station entrance
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements

Station lift information

No lift information available