Station Details for Ascot (Berks)

Station Alerts

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Step-free category: Category B1
Step-free category B1 Station. Level access to Platform 1. Lifts to all other platforms. Step-free access is only available from the main entrance. From the subway entrance on the south side, access to all platforms is via steps only.
Helpline: Yes
Help Points:
Customer Help points are located on every platform
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp: 1
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Platform
  .
  Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Staff Help: 1
Mobility set down: 1
Accessible ticket counters:
- Ticket buying and collection, station concourse. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, station entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: South Western Railway
Ticket office:
- Monday to Friday 06:00-19:00
- Saturday 07:00-19:00
- Sunday 08:10-17:40
Ticket machines:
- Ticket buying and collection, station concourse
- Ticket buying and collection, station entrance
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Unisex accessible toilet, main station building. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
- Male toilet, main station building
- Female toilet, main station building
Baby changing available: No
Transport links:
- Replacement Bus.
  Station car park off Station Hill (A330)
- Bus.
  Information to plan your onward journey is available in a printable format here
- Taxi.
CCTV available: Yes
WiFi available: available
Refreshments: 1
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: Yes
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Ascot Car Park.
  Spaces:160.
  Parking is chargeable for all vehicles except registered Blue Badge holders.
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements