Station Details for Ashford International

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This is a category A station. This station has step free access to all platforms - Access to all platforms and interchange via lifts and stairs.

• Helpline: Yes
• Help Points:

  On platforms 1/2 and 5/6. Also by gateline in the subway.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Booking Hall / Gateline

    .

    Gateline at main station entrance (This station is staffed 24/7).

  • Gateline (International side of the Station)

    .

    The gateline in the subway near the International side of the station (this is accessible via steps and a lift).

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
• Accessible ticket machines:
• Printed local info: There is printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 05:30-21:30
  • Saturday 05:30-21:30
  • Sunday 06:00-21:30

  • Assistance/Help available from station staff from First to Last trains.

• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet with baby change, Platform 5 and 6. This toilet is accessed with a RADAR key
  • Unisex accessible toilet with baby change, Platform 1 and 2. This toilet is accessed with a RADAR key
  • Male toilet
  • Female toilet
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    From the station forecourt outside the booking hall. (What 3 Words: waddled.down.toys)

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee shops and Selecta vending machines

• Shops:

  newspapers

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible Parking
  • Accessible parking
  • Car Park A.
    Spaces:166.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

  • Car Park B.
    Spaces:135.
    

    These Blue Badge spaces are located in the Station forecourt.

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

  • Car Park F.
    Spaces:315.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platforms 1&2 - Status: In service - Lift is currently available
• Lift 2 Platforms 5&6 - Status: In service - Lift is currently available