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Category B2.
Access to Platform 1 (to Chester) is via a lane with no pavement leading down from the road bridge.
Access to platform 2 (to Holyhead) is from the car park via a moderately steep ramp with handrail but no intermediate landing.
Platform
.On the platform in view of the on-train staff.
The rail replacement bus stop is on Kingsway, near the supermarket.