Station Details for Abergavenny

Station Alerts

No station alerts

Step-free category: Category A
Category A
Platform 1 for services to Hereford is fully accessible via the station entrance.
Platform 2 for services towards Newport is fully accessible via a footbridge with lifts at the end of platform 1.
Helpline: Yes
Help Points:
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: Yes
Staff Assistance:
Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Train Ramp:
Tactile Paving:
Wheelchairs Available: Yes
Passenger Assistance:
- Ticket Office
  .
  Ticket office on platform one. Please check opening times on the National Rail Enquiries website.
- Platform
  .
  On the platform in view of the on-train staff.
Staff Help:
Assistance will be provided by staff from the Booking Office during opening hours. Outside of opening hours, Assistance will be provided by the Conductor on the train.
Mobility set down:
Accessible ticket counters:
- Ticket office station concourse. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection on Platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station operator: Transport for Wales
Ticket office:
- Monday Tuesday Wednesday Thursday Friday Saturday 06:00-18:45
- Sunday 12:00-18:30
Ticket machines:
- Ticket buying and collection on Platform 2
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
- Toilet, Platform 1. This toilet is accessed with a RADAR key
- Toilet, Platform 1
Baby changing available: Yes
Transport links:
- Replacement Bus.
  The rail replacement bus stop is near the Great Western Hotel.
- Taxi.
CCTV available: Yes
WiFi available:
Refreshments:
The Whistle Stop Café is located in the main station building to the left of the main entrance and ticket office. Access is also available from the northbound platform. Opening hours will be detailed on the cafe door.
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park.
  Spaces:74
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements