Station Details for Aldershot

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Step-free category A Station. This station has step-free access to all platforms. Level access to Platform 1. Lifts to Platforms 2/3.

• Helpline: Yes
• Help Points:

  Customer Help points are located on every platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office (Staffed Hours)

    .

    The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.

  • Platform

    .

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket office, main entrance to station. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket machine at north entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:20-21:18
  • Saturday 06:20-21:18
  • Sunday 07:35-18:55
• Ticket machines:
  • Ticket machine at north entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, Platform 1
  • Male toilet, Platform 1
  • Female toilet, Platform 1
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Station Forecourt by bus station

  • Bus.

    Local buses no longer stop at the station. The nearest stop is in the town, approximately 10 minutes walk away.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Aldershot station

• Refreshments:

  Vending machines on platform 1 and another on platform 2/3 that offer chocolates, soft drinks and water. There is also a coffee shop (coffee bean) in front of the station that sells hot and cold drinks, pastries, snacks and hot sandwiches.

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Aldershot Car Park .
    Spaces:207.
    

    There is/are 4 accessible bay(s) available at this car parking location

    There is accessible parking in a car park

    Parking is long stay

    The car park bays measure 2.4 x 4.8m & 1.2m zone front & at least 1 side

    There are no roadside bays

    There are No EV Charging points available in the accessible bays

    There are no EV charging points in standard parking bays

    Ramps cannot be deployed from the rear or side of a vehicle

    There is no Help Point close to the accessible parking

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• Lift 1 - Status: In service - Lift is currently available
• Lift 2 - Status: In service - Lift is currently available