Station Details for Alfreton

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Category - B

  Ramp provided by on-train staff.

  Step-free access is provided to all platforms between 0600 and 1830 Monday to Saturday and between 1000 and 1830 on Sundays.

  Outside of the times listed above, step-free access is available to the ticket office and northbound (towards Sheffield) platform only.  No step-free access to southbound platform (towards Nottingham) please call 03457 125 678 pressing option 3 to make arrangements.

  This station doesn't have tactile paving at the edge of the platforms.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00-18:00
  • Sunday 10:30-18:00
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket hall

    There are ticket counters here

    There is no Low-Level counter here

    There are no induction loops indicated at this counter

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

Station General information

• Station operator: East Midlands Railway
• Ticket office:
  • Monday to Friday 06:45-18:00
  • Saturday 06:45-18:00
  • Sunday 10:30-18:00

• Ticket machines:
  • Ticket buying and collection, station entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: No
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
  • Toilet. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Southbound and Northbound buses will stop in the station forecourt.

    What3words ///lows.life.gates

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 30 spaces. Racks
• Car parks:
  • Accessible parking
  • Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23301.
    Spaces:123
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 – Platform 1 - Status: In service - Lift is currently available
• Lift 2 – Platform 2 - Status: In service - Lift is currently available