Station Details for Althorne (Essex)

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Single platform station. Step free access to platform

  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the platform

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  Some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go).

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform (Mobile Team)

    .

    Meeting point is the platform. Unstaffed station, assistance by Mobile Team. Check National Rail Enquiries for operational hours.

  • Taxi

    .

    Outside mobile team hours, meeting point is outside the station. A taxi will be arranged. Please check operational times on National Rail Enquiries.

• Staff Help:

  Some services operate with a guard who can provide assistance, however this would not be available if the train was in driver only operation. Mobile assistance teams operate within the area and can be available for booked assistance between 0600 and 2100 Mon-Sat and 0800-2000 Sundays. Booking is recommended. Outside of these times alternative transport will be provided (via the help point in the instance of turn up and go).

• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Pick up and drop off on Fords of Athorne forecourt.

  • Bus.

    Local bus services three minutes walk from station, junction of Fambridge Road.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:39.
    

    Parking is free for disabled customers displaying a valid International Blue Badge

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available