Station Details for Alresford (Essex)

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  

  This station has step free access to both platforms from Station Road, with approximately 20 metres between the two entrances which are either side of the level crossing.

  This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is on the platform, next to the yellow boarding ramp.

• Helpline: Yes
• Help Points:

  Help points at this station can be found at the following location(s):

  • Platform 1 (for trains towards Colchester, Chelmsford, London) - fixed to the wall to the right of the ticket machine at the entrance to this platform
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

  What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using the Help Point at this station

  Assistance meeting point is on the platform, next to the yellow boarding ramp.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Meeting point is on the platform. Unstaffed station, assistance provided by conductor.

• Staff Help:

  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

  What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using the Help Point at this station

  Assistance meeting point is on the platform, next to the yellow boarding ramp.

• Mobility set down:
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement bus services pick up and drop off on Station Road, either side of the level crossing.

  • Bus.

    Local Buses to Colchester, Clacton and Brightlingsea

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: Yes
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available