Station Details for Altrincham

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B1
  
  • Category A Station

  Separate level access from bus station to Platform 1(Metrolink trams) and from Oakfield Road car park entrance to Platform 4 (to Chester). To Platform 2 (Metrolink trams) and 3 (to Manchester) via Lifts which are available from first to last train.

  To find our more about travelling around this station, please see the 360 map click here

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office

    .

    Located in the Transport Interchange building at the front of the station. See National Rail Enquiries website for office hours.

  • Platform

    .

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Staff Help: 1
• Mobility set down:

  No designated area is provided. The station front may be used for set down purposes.

• Accessible ticket counters:
  • Ticket buying and collection, platform 1. There is a Low-Level counter here
  • Ticket buying and collection, platform 4. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, platform 4. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Northern
• Ticket office:
  • Monday to Friday 06:40-20:20
  • Saturday 07:10-20:20
  • Sunday 09:20-16:50
• Ticket machines:
  • Ticket buying and collection, platform 4
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Unisex accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet
  • Female toilet
  • Unisex accessible toilet. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail Replacement Services will arrive and depart from Stand A at Altrincham bus station.

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    Altrincham Rail Replacement Bus Map
  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Underground.

    Metrolink tram terminus within station.GMPTE 0161 228 7811

  • Taxi.
• CCTV available: No
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Accessible parking A
  • Accessible parking B
  • Accessible parking C
  • Station Car Park.
    Spaces:45
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• Lift 1 Ticket Hall - Status: Unknown - Lift status unknown
• Lift 2 Platforms 2&3 - Status: Unknown - Lift status unknown
• Lift 3 Car Park - Status: Unknown - Lift status unknown