The lifts are out of order between platform 2 and the rest of the station at Alvechurch station. If you might need extra help to re-arrange your travel plans because of this, please get in touch with west Midlands by phone on Freephone: 0800 024 8998 or Next Generation Text: 18001 0800 024 8998.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Platform
.On the platform in view of the on-train team
Rail replacement vehicles will operate from the public service bus stop outside The Red Lion pub for services to Birmingham.
Services to Redditch will operate from the public service bus stop on Red Lion Street, adjacent to The Square.
Please check your destination before boarding.
Please click below for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Information to plan your onward journey is available in a printable format here