Station Details for Allens West

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  
  • Category B Station
  • Station is unstaffed

  However no access problems for disabled or wheelchair users. Access to the platforms is via Durham Lane and a level crossing, which is step free. Step free access from car park to station entrance.

  To find our more about travelling around this station, please see the 360 map click here

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • On Platform

    .

    Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.

• Staff Help:
• Mobility set down:

  Step free access from car park to station entrance

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection on Platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Northern
• Ticket office:

  • unstaffed

• Ticket machines:
  • Ticket buying and collection on Platform 1
  • Ticket buying and collection on Platform 2
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Unstaffed
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Pick Up/Drop Off at Greenfield Drive bus stop B located on Durham Lane.

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    Allens West Rail Replacement Bus Map
  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available