Station Details for Acton Main Line

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  
  • Accessibility Category A. This station has step-free access to all platforms.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4.
  • wheelchairs available from first to last train.
• Helpline: Yes
• Help Points:

  Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Staff are available to assist from the first to last train.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Gateline

    .

    Make your way to the gateline at the main entrance on Horn Lane

• Staff Help:

  Staff are available to assist from the first to last train.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: Elizabeth line
• Ticket office:
  • Monday to Friday 06:40-10:40
  • Saturday 08:00-15:15
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    No rail replacement bus services operate from this station.

  • Bus.

    Transport for London Buses operate from outside the station.

    Information to plan your onward journey is available from the map provided.

  • Airport.

    Elizabeth Line service to Heathrow airport.

• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Platform 3 - Status: In service - Lift is currently available
• Lift 2 Platform 4 - Status: In service - Lift is currently available