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This is a Category B1 station: Step-free access to both platforms via side gates. Access between platforms via level crossing.
The Assistance Meeting Point is the front of the station by the ticket machine.
Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.
If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.
Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:
Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
The Assistance Meeting Point is the front of the station by the ticket machine.
In front of the station by the ticket machine. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
There are ticket counters here
There is no Low-Level counter here
There are induction loops indicated at the low and high level counters
There are no ticket machines here
Assistance can be provided via the help points, located on the platforms, at all times of the day.
Please click the link for details regarding the rail replacement bus location.
Platform 2 and car park
Free Parking is offered to all Blue Badge holders.
All Blue Badge holders need to register their vehicles on APCOA Blue Badge Portal or APCOA Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.