Station Details for Anerley

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step free platform interchange requires a 200m journey via street . For Platform 1 use the Risdale Road entrance . For Platform 2 use the Anerley Station Road entrance .

• : B2
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

  London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Customer service staff are available from start until end of service, 7 days a week
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Meeting point shown on station map.
• Drop-off / pick-up points:

  • Side street only

  • Drop off and pick up point on Anerley Station Road

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Ridsdale Road

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for more than 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, platform 2

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  contact Customer Services on 0343222123

Station General information

• Station operator: London Overground
• Ticket office:
  • Monday to Friday 07:30-10:00
• Ticket machines:
  • Ticket buying and collection, platform 1
  • Ticket buying and collection, platform 2
• Collect online booked tickets: Yes
• London fare zone: Zone 4
• Oyster card: Available
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from ticket office
• Staff assistance:
  • Customer service staff are available from start until end of service, 7 days a week
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Use Stop C in Anerley Road for southbound buses towards Norwood Junction / West Croydon

    Use Stop H in Anerley Road for northbound buses towards Crystal Palace / New Cross Gate

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Anerley station

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 6 spaces. Stands.

  Platform 2

• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available