Station Details for Alton

Station Alerts

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Station Accessible information

• Step-free category: Category A
  

  Step-free category A Station. Level access to Platform 1. Lifts to Platform 2.

• Helpline: Yes
• Help Points:

  Customer Help points are located on every platform

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office (Staffed Hours)

    .

    The ticket office is in the main entrance to the station. If no staff are available, make your way to the platform.

  • Platform

    .

    Wait at the platform Assisted Boarding Point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket buying and collection, waiting room. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:30-19:00
  • Saturday 07:30-17:30
  • Sunday 08:30-16:00
• Ticket machines:
  • Ticket buying and collection, station entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Unisex accessible toilet, Platform 1
  • Female toilet, Platform 1
  • Male toilet, Platform 1
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Station Forecourt, Station Road.

  • Bus.

    Information to plan your onward journey is available here

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Alton station

• Refreshments:

  There is a station café in the car park that sells hot and cold food and drinks.

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Alton Car Park .
    Spaces:207.
    

    There is/are 5 accessible bay(s) available at this car parking location

    There is accessible parking in a car park

    Parking is long stay

    The car park bays measure 2.4 x 4.8m & 1.2m zone front & at least 1 side

    There are no roadside bays

    There are No EV Charging points available in the accessible bays

    There are no EV charging points in standard parking bays

    Ramps can be deployed from the rear and side of a vehicle

    There is no Help Point close to the accessible parking

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available