Station Details for Apsley

Station Alerts

• Step free access is unavailable throughout the station at Apsley due to ongoing work. Any passengers requiring step free access are advised to get off at Hemel Hempstead station, where a six seater wheelchair accessible taxi with a ramp will operate a half hour shuttle service.

Station Accessible information

• Step-free category: Category B3
  

  This station has been classified as a step-free access category B3 station. This means that there is some step-free access, which is in one direction only. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

  Please note: Platform 4 is the only step free platform at Apsley station, which is used for southbound services, towards London Euston.

  The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.     ​​​​​​​

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:

  This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train. ​​​​​​​

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket office

    .

    Ticket office in station building next to Platform 4 - Please check the opening times on the National Rail Enquiries website

  • Platform (when ticket office is closed)

    .

    On the platform in view of the on-train team

• Staff Help:

  This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train. ​​​​​​​

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, station concourse. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection, outside station entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available

Station General information

• Station operator: London Northwestern Railway
• Ticket office:
  • Monday 06:00-14:00 16:00-19:00
  • Tuesday Wednesday Thursday Friday 06:00-19:40
  • Saturday 08:00-14:45
  • Sunday 10:00-16:00
• Ticket machines:
  • Ticket buying and collection, outside station entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Female toilet
  • Male toilet
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Rail replacement vehicles will operate from the bus stops on A4251 London Road, near to Station Drive entrance, outside Holiday Inn.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.

    Please click here for a directional video to the rail replacement bus stop.

  • Bus.

    Bus stops on main road at bottom of footpath

  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee shop is only open during the morning peak

• Shops:
• Luggage storage: No
• Lost property: No
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:20.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available