Step free access is unavailable throughout the station at Apsley due to ongoing work. Any passengers requiring step free access are advised to get off at Hemel Hempstead station, where a six seater wheelchair accessible taxi with a ramp will operate a half hour shuttle service.
This station has been classified as a step-free access category B3 station. This means that there is some step-free access, which is in one direction only. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
Please note: Platform 4 is the only step free platform at Apsley station, which is used for southbound services, towards London Euston.
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Ticket office
.Ticket office in station building next to Platform 4 - Please check the opening times on the National Rail Enquiries website
Platform (when ticket office is closed)
.On the platform in view of the on-train team
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Rail replacement vehicles will operate from the bus stops on A4251 London Road, near to Station Drive entrance, outside Holiday Inn.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Bus stops on main road at bottom of footpath
Coffee shop is only open during the morning peak
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge