Station Details for Arundel

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This is a Category B2 station: Platform 1 (to London) step free from front of station. Platform 2 (to coast) step free via a long side street.

  The Assistance Meeting Point is to the side entrance through the ticket office.

• : B2
• Helpline:

  Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

  If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

  Most trains at this station have on board staff who are trained to step onto the platform when the train arrives so they can provide assistance on and off the train. You can also arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our Assisted Travel team on: 0800 138 1016
  • Texting us on: 0800 138 1018

  Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

  For further information on assisted travel please see:

  Accessibility at the station - Southern.

• Help Points:

  The Assistance Meeting Point is to the side entrance through the ticket office.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:00-19:25
  • Saturday 08:10-14:45
  • Sunday 08:10-16:45
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Assistance Meeting Point

    Side entrance through the ticket office. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Drop-off / pick-up points:

  • Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station.

  • Drop off and pick up point on The Causeway

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a combined drop-off and pick-up point

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Station Approach

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a combined drop-off and pick-up point

    There is space for 1 vehicle at a time to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, station concourse

    There are ticket counters here

    There is no Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, west concourse entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Assistance can be provided via the help points, located on the platforms, at all times of the day.

Station General information

• Station operator: Southern
• Ticket office:
  • Monday to Friday 06:00-19:25
  • Saturday 08:10-14:45
  • Sunday 08:10-16:45
• Ticket machines:
  • Ticket buying and collection, platform 2
  • Ticket buying and collection, west concourse entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
  • Male toilet, Platform 1
  • Female toilet, Platform 1
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Arundel 1
  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 24 spaces. Stands, Racks.

  Located in the station car park.

  Cycles are left at owners risk. Abandoned cycles may be removed.

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:156.
    

    Free parking is offered to all Blue Badge holders.

    Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

    The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available