Station Details for Aviemore

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B3
  

  This is a Category B2 station. Platform 1 and Platform 2 (Strathspey Railway Line) have level access. The platforms are connected by a footbridge with stairs. An alternative route between platforms is available via an external path; please note that this route is a considerable distance.

  Please take care when boarding/alighting the train at this station, as the stepping distance between the train and the platform may be more prominent than at other platforms.

• Helpline: Yes
• Help Points:

  Passenger Assistance Meeting Points

  For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

  Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.

  • Ticket office

  On platform 1.

  *This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.

  • Platform 2

  By the pole next to the stairs for the footbridge, beside the large Aviemore sign.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • • Ticket office

    On platform 1.

    *This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.

    • Platform 2

    By the pole next to the stairs for the footbridge, beside the large Aviemore sign.

    .

    For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

    Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, station concourse. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: ScotRail
• Ticket office:
  • Monday to Friday 07:30-21:25
  • Saturday 07:35-14:39
  • Sunday 09:40-17:20

  • Proposal to alter hours

• Ticket machines:
  • Ticket buying and collection on Platform 1
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Unisex accessible toilet, Platform 1. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Toilet, Platform 1
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click on the link below for the exact bus pick up location:-

    Bus stops at the front of the station

  • Bus.

    For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

  • Car Hire.

    Aviemore Car & Van Hire: www.aviemorecarhire.co.uk

  • Taxi.
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Cafe, restaurant

• Shops:

  WHSmith newsagent

• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:10.
    

    Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available