Station Details for Aylesbury Vale Parkway

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Access Category A. Step free access to the platform is via a ramp.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:00-12:30
  • Saturday 06:40-12:45
  • Sunday Unavailable
  • Passenger Assistance Meeting point is in the booking office (during staffed hours). We recommend that you book assistance in advance of your journey to enable is to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Booking office (during staffed hours)

    Located within the station building. Step free access to platforms via lifts. Outside of staffed hours, please use help point to request assistance.

• Drop-off / pick-up points:

  • Drop-off/pick-up

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, station concourse

    There are ticket counters here

    There is a Low-Level counter here

    There are no induction loops indicated at this counter

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  03456 005 165 (0800 to 2200)

Station General information

• Station operator: Chiltern Railways
• Ticket office:
  • Monday to Friday 06:00-12:30
  • Saturday 06:40-12:45
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, station entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Passenger Assistance Meeting point is in the booking office (during staffed hours). We recommend that you book assistance in advance of your journey to enable is to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
• Toilets:
  • Unisex accessible toilet, station concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, station concourse
  • Female toilet, station concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement buses leave from the main bus stop 50 metres from the front of the station building. Please use the marked walkway / zebra crossing to safely cross the car park between the station building and the bus stop.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

• Refreshments:
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 80 spaces. Stands. Sheltered.

  Outside station building

• Car parks:
  • Accessible parking A
  • Accessible parking B
  • Station Car Park.
    Spaces:501.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available