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This is a category B3 station. Step free access to platform 1 for services to London. There is no step free access to Platform 2. Step access only via footbridge to platform 2 for services towards Dover. No step free interchange between platforms.
On platform
Platform
.Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.
Ticket Office / Booking Hall
.The Ticket Office / booking hall - this is only open part time. Please check opening times on the national rail enquiries website.
This station is not continuously staffed please see staffing times for details of when staff are available.
Towards Canterbury: At the send of the station approach road on Ackholt Road. (What 3 Words: commander.avocado.piston)
Towards Dover: On Ackholt Road, opposite the station approch road. (What 3 Words: haunt.crest.routs)
Information to plan your onward journey is available in a printable format here