Station Details for Aylesbury

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Access Category A. Step free access to platforms via lifts.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 06:00-01:00
  • Saturday 06:30-01:00
  • Sunday 08:30-18:00
  • Passenger Assistance Meeting Point is in the booking office.
  • Staff are available to help at this station during train running hours
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • The assistance meeting point is located by the Ticket Office in the main station building.
• Drop-off / pick-up points:

  • In front of station

  • Drop-off/pick-up

    The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

    This is a combined drop-off and pick-up point

    There is space for up to 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, north west entrance

    There are ticket counters here

    There is no Low-Level counter here

    There are no induction loops indicated at this counter

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls may be at a suitable height for some people

• Accessible ticket machines:
  • Ticket buying and collection, north west entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, north station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  03456 005 165 (0800 to 2000, daily except Christmas Day)

Station General information

• Station operator: Chiltern Railways
• Ticket office:
  • Monday to Friday 06:00-19:10
  • Saturday 06:00-19:10
  • Sunday 08:10-17:40
• Ticket machines:
  • Ticket buying and collection, north west entrance
  • Ticket buying and collection, north station entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Passenger Assistance Meeting Point is in the booking office.
  • Staff are available to help at this station during train running hours
• Toilets:
  • Male toilet, station concourse
  • Female toilet, station entrance
  • Unisex accessible toilet, Platform 3
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    From the front of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 150 spaces. Stands, Racks, Lockers. Sheltered.

  By the car park entrance to Platform 3.

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:301.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 2 Platforms 1&2 - Status: In service - Lift is currently available
• Lift 2 Platform 3 - Status: In service - Lift is currently available