Station Details for Balham

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B3
  

  This is a Category B3 station: This is a Category B3 station: Step-free access to platforms 1 (to Croydon/Sutton/London Bridge) and platform 2 (to Victoria) via lift.

  During times of engineering work, trains may stop on platforms 3 and 4 which do not have step free access.

  The Assistance Meeting Point is by the Station Road entrance ticket barriers.

• Helpline: Yes
• Help Points:

  The assistance meeting point is on the Station Road entrance, by the ticket barriers.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Assistance Meeting Point

    .

    Station road entrance ticket barriers. If no staff are present, please contact staff at the ticket gates, ticket office or platform.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southern
• Ticket office:
  • Monday to Friday 06:10-21:30
  • Saturday 06:10-21:30
  • Sunday 07:10-20:45
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Toilet. This toilet is not accessed with a RADAR key
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Balham 1
  • Taxi.
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Platform 1&2 - Status: In service - Lift is currently available