Station Details for Banbury

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step Free Access Category A. Step free access to all platforms via lifts.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:15-01:30
  • Saturday 05:15-01:30
  • Sunday 07:00-23:00
  • Passenger Assistance meeting point is at the information point, next to the gateline on the overbridge (accessible via lifts or stairs near to the booking office)
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • At the Information Point

    Next to the ticket barriers on the overbridge. Accessible via lifts or stairs. Step free access to platforms via lifts.

• Drop-off / pick-up points:

  • At station entrance.

  • Drop off and pick up point on Station Approach

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a combined drop-off and pick-up point

    There is space for more than 5 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Higham Way

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket buying and collection, multistory car park building level 2

    There are ticket counters here

    There is a Low-Level counter here

    There are no induction loops indicated at this counter

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls are at a suitable height for wheelchair users

  • Ticket buying and collection, main concourse

    There are ticket counters here

    There is no counter here

    There are only induction loops at high-level ticket counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls may be at a suitable height for some people

• Accessible ticket machines:
  • Ticket buying and collection, multistory car park building level 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, main concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, multistory car park building Road level. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  03456 005 165 (0800 to 2000, every day except Christmas Day)

Station General information

• Station operator: Chiltern Railways
• Ticket office:
  • Monday to Friday 05:45-20:15
  • Saturday 06:35-19:15
  • Sunday 08:10-17:40
• Ticket machines:
  • Ticket buying and collection, multistory car park building level 2
  • Ticket buying and collection, main concourse
  • Ticket buying and collection, multistory car park building Road level
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on platform 1 and 2
  • Waiting room on platform 3 and 4
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
  • Yes - from information point
• Staff assistance:
  • Passenger Assistance meeting point is at the information point, next to the gateline on the overbridge (accessible via lifts or stairs near to the booking office)
• Toilets:
  • Male toilet, south station builing. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, Platform 1&2. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male toilet, Platform 1&2
  • Female toilet, Platform 1&2
  • Female toilet, south station builing. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement buses depart from the front of the station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments:

  Café

• Shops:

  Kiosk News agent

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 63 spaces. Stands. Sheltered.

  Near station entrance next to taxi rank and on entry to the multi storey car park.

• Car parks:
  • Accessible parking
  • There are three car parks at Banbury Station: the Multi-Storey Car Park, the Main Car Park, and the Approach Road Car Park. Prices are the same at all three car parks..
    Spaces:978.
    

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge.

    Please visit the station ticket office where a member of staff will record your vehicle registration number. You can also register in advance of your visit on the APCOA website.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Multi Storey Car Park - Status: In service - Lift is currently available
• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Multi Storey Car Park - Status: In service - Lift is currently available
• Lift 3 Platform 3 - Status: In service - Lift is currently available
• Lift 4 Booking Hall - Status: In service - Lift is currently available