Station Details for Blackburn

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Step-free category: Category A
- Category A Station
- Scooter Friendly Station
Access from station front to subway up 10 metre ramp or 4 steps from which a passenger lift and steep 20 metre ramp gives access to ticket office and platforms 1, 2 and 3 and by separate ramp to platform 4. Lifts available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
Helpline: Yes
Help Points:
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Ticket Office
  .
  Located at platform level on the Island platform between platforms 1 and 2. See National Rail Enquiries website for office hours.
- Platform
  .
  Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help: 1
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection, platform 3. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, Subway central. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info:

Station operator: Northern
Ticket office:
- Monday Tuesday Wednesday Thursday 06:40-18:00
- Friday Saturday 06:40-19:00
- Sunday 09:10-16:40
Ticket machines:
- Ticket buying and collection, Subway central
- Ticket buying and collection, station concourse
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
- Unisex accessible toilet with baby change, Platform 1,2 & 3. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
- Male toilet, Platform 1,2 & 3
- Female toilet, Platform 1,2 & 3
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Rail replacement pick up/drop off will be in the Vue Cinema Car Park at the rear of the Station
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  Blackburn
- Bus.
  Information to plan your onward journey is available in a printable format here
- Taxi.
CCTV available: Yes
WiFi available:
Refreshments: 1
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: Yes
Cycle storage available: No
Car parks:
- Long stay accessible parking
- Accessible parking
- Station Car Park.
  Spaces:80
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements