Station Details for Blackburn

Station Alerts

No station alerts

Station Accessible information

Step-free category:
- Category A Station
- Scooter Friendly Station
Access from station front to subway up 10 metre ramp or 4 steps from which a passenger lift and steep 20 metre ramp gives access to ticket office and platforms 1, 2 and 3 and by separate ramp to platform 4. Lifts available from first to last train.
To find our more about travelling around this station, please see the 360 map click here
: A
Helpline:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points:
Induction Loop: Induction loops are throughout this station
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
- Available
Train Ramp: Ramps are kept at this station to provide assistance
Wheelchairs Available: No
Passenger Assistance:
- Ticket Office
  Located at platform level on the Island platform between platforms 1 and 2. See National Rail Enquiries website for office hours.
- Platform
  Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Drop-off / pick-up points:
Accessible ticket counters:
- Ticket buying and collection, platform 3
  There are ticket counters here
  There is a Low-Level counter here
  There are induction loops indicated at the low and high level counters
  There are no ticket machines here
Accessible ticket machines:
- Ticket buying and collection, Subway central. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info:
Announcements: Announcements are made both visually and audibly
Customer service notes:
08002006060

Station General information

Station operator: Northern
Ticket office:
- Monday Tuesday Wednesday Thursday 06:40-18:00
- Friday Saturday 06:40-19:00
- Sunday 09:10-16:40
Ticket machines:
- Ticket buying and collection, Subway central
- Ticket buying and collection, station concourse
Collect online booked tickets: Yes
London fare zone:
Oyster card:
Smartcard: Yes
Contactless cards: No
Sheltered waiting available: Yes
Waiting rooms:
- Waiting room on platform 4
- Waiting room on platform 1, 2 and 3
First class lounge: No
Staffing level: Full Time
Information from staff:
Staff assistance:
- Available
Toilets:
- Unisex accessible toilet with baby change, Platform 1,2 & 3. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
- Male toilet, Platform 1,2 & 3
- Female toilet, Platform 1,2 & 3
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Rail replacement pick up/drop off will be in the Vue Cinema Car Park at the rear of the Station
  What3words - hang.arts.candy
  
  Blackburn
- Bus.
  Information to plan your onward journey is available in a printable format here
- Taxi. There is taxi provision
CCTV available: Yes
WiFi available:
Refreshments: 1
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: Yes
Cycle storage: 58 spaces. Lockers, Stands. Sheltered.
End of platforms 1 and 2
Car parks:
- Long stay accessible parking
- Accessible parking
- Station Car Park.
  Spaces:80
Taxi rank available: Yes
Customer information screens:
- Departure Screens
- Announcements

Station lift information

Lift 1 Platforms 1&2 - Status: In service - Lift is currently available
Lift 2 Platform 4 - Status: In service - Lift is currently available