Station Details for Bridgend

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  All platforms are accessible and are connected via a footbridge with lifts.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance:
  • Daily 06:00-22:00
  • Monday to Sunday 06:00 to 22:00 outside of these time help can be provided by the Conductor onboard.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • The Passenger Assist meeting point is located in the concourse on Platform 1 and Platform 2 is located inside the café. Please make yourself known to a colleague (06:00-22:00).
  • There are platform Passenger Assist meeting points on Platforms 1 and 2, located via blue passenger assist signage. Please make yourself known to train crew during unstaffed hours.
• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, south concourse

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are ticket machines here

    There is space in front of the ticket machine to manoeuvre a wheelchair

    The controls may be at a suitable height for some people

• Accessible ticket machines:
  • Ticket buying and collection, south concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket buying and collection, south concourse entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Contact our Customer Relations team directly via the Transport for Wales Website.

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Daily 05:45-19:00
• Ticket machines:
  • Ticket buying and collection, south concourse
  • Ticket buying and collection, south concourse entrance
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: Yes
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Monday to Sunday 06:00 to 22:00 outside of these time help can be provided by the Conductor onboard.
• Toilets:
  • Changing Places Toilet, Platform 1
  • Changing places toilet. This toilet is not accessed with a RADAR key
  • Male toilet, east concourse
  • Female toilet, east concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is in the front of the station.

  • Bus.

    Buy a Bridgend PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 30 spaces. Stands. Sheltered.

  Cycle parking at Bridgend is in two locations.

  On Platform 1/1A, there are eleven Sheffield stands providing parking for up to 22 bicycles. On Platform 2, under a shelter there are four Sheffield stands providing parking for up to 8 bicycles.

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:94
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Platform 1 - Status: Unknown - Lift status unknown
• Lift 2 Platform 2 - Status: Unknown - Lift status unknown