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The station is accessible via a shallow ramp from the pavement on Station Terrace to the platform.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
On the platform in view of the on-train staff.
Contact our Customer Relations team directly via the Transport for Wales Website.
The rail replacement bus stop is a local bus stop on Bristol Terrace at the top of Charles Street.