Station Details for Birmingham International

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Category A - This station has step-free access to all platforms / the platform

• Helpline: Yes
• Help Points:

  Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.

  Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance:

  The Passenger Assistance meeting point is past the ticket gates on the concourse. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Train Ramp:
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Main Concourse Ticket Barriers

    .

    Please speak to staff on the ticket barriers who will take you to a dedicated area with easy access to the platforms.

• Staff Help:

  The Passenger Assistance meeting point is past the ticket gates on the concourse. Please talk to a member of staff either in person or via the help point. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.

• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available

Station General information

• Station operator: Avanti West Coast
• Ticket office:
  • Monday to Friday 05:40-21:00 Specific Hours
  • Saturday 06:15-21:00 Specific Hours
  • Sunday 08:15-21:00 Specific Hours
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Baby changing, main concourse
  • Changing places toilet. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Unisex accessible toilet with baby change, upper concourse. This toilet is not accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Toilet, main concourse
  • Toilet, platform level concourse
  • Male toilet, Upper Concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible toilet, upper concourse. This toilet is not accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Toilet, Platform 2 & 3
  • Toilet, platform 4 & 5
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement coach services can be found at the front of the station, opposite the entrance to the long stay car park.

  • Bus.

    Information to plan your onward journey is available in a printable format here.

  • Airport.

    Birmingham International Station is directly connected to Birmingham Airport by the free 'Air-Rail Link' people mover.

    The Air-Rail Link takes two minutes to get to the airport and operates between 03:30 and 00:30 daily.

    For customers heading to Birmingham Airport requiring assistance, staff will be available to provide assistance to the Air-Rail Link where there is an intercom available to advise Birmingham Airport of your arrival for assistance at the Airport.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Birmingham International station

• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Short stay accessible parking
  • Accessible parking
  • Birmingham International Car Park.
    Spaces:2180.
    
    • There are a total of 24 accessible bays available at Birmingham International car park.
    • The car park bays measure 2.4 x 4.8m & 1.2m zone front & at least 1 side.
    • There are no roadside bays.
    • There are No EV charging points available in standard or accessible bays.
    • Ramps can only be deployed from the rear of a vehicle.
    • There is no Help Point close to the accessible parking.

• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• Lift 1 Multi Storey Car Park - Status: In service - Lift is currently available
• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Multi Storey Car Park - Status: In service - Lift is currently available
• Lift 2 Platforms 2&3 - Status: In service - Lift is currently available
• Lift 3 Platforms 4&5 - Status: In service - Lift is currently available
• Lift, Main Entrance - Status: Unknown - Lift status unknown