Station Details for Bishops Stortford

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This station has step free access to all platforms. Lifts available.

  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  Assistance meeting point is the ticket office

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Assistance is provided by station staff during the hours of train service operation. Booking is recommended

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Ticket Office

    .

    Meeting point is the ticket office when open. Please check opening times on National Rail Enquiries. Platforms staffed full time.

  • Supervisor's office (Platform 2)

    .

    Supervisor's office on platform 2 when the ticket office is closed, assistance provided by station staff.

• Staff Help:

  Assistance is provided by station staff during the hours of train service operation. Booking is recommended

• Mobility set down: 1
• Accessible ticket counters:
  • Ticket hall. There is no Low-Level counter here
• Accessible ticket machines:
  • Ticket hall. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, footbridge. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
  • Monday to Friday 06:00-21:00
  • Saturday 06:00-21:00
  • Sunday 07:00-21:00
• Ticket machines:
  • Ticket hall
  • Ticket buying and collection, footbridge
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, Platform 2 & 3. This toilet is not accessed with a RADAR key
  • Male toilet, Platform 1
  • Female toilet, Platform 1
  • Toilet, Platform 1. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus stops outside station on new link road.

  • Bus.

    Bishops Stortford is a PlusBus location click here to see the PlusBus map.

    (http://www.plusbus.info/pdfs/PB 624.pdf)

  • Taxi.
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops:

  Newsagent

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking Anchor Street
  • Accessible parking Brunel Drive
  • Station Car Park.
    Spaces:672
  • Premium Bay.
    Spaces:60
• Taxi rank available: Yes
• Customer information screens:
  • Arrival Screens
  • Departure Screens

Station lift information

• Lift 1 Platform 1 - Status: In service - Lift is currently available
• Lift 2 Platform 2 - Status: In service - Lift is currently available