Station Details for Bicester Village

Station Alerts

No station alerts

Station Accessible information

Step-free category:
Step Free Access Category A. There is step free access to all platforms.
: A
Helpline:
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points: 1
Induction Loop: Induction loops are at designated listening areas
Accessible Toilets: Yes
Changing Places: No
Staff Assistance:
- Monday to Friday 05:30-01:00
- Saturday 06:00-01:00
- Sunday 08:00-00:00
- Passenger Assistance Meeting Point is in the station building near to the gateline.
- Should you access Platform 1 via London Road, please use the Help Point on the platform to contact staff.
Train Ramp: Ramps are kept at this station to provide assistance
Wheelchairs Available: No
Passenger Assistance:
- In the station building
  In the station building near to the ticket barriers. Step free access to all platforms.
Drop-off / pick-up points:
- Drop off and pick up point on London Road
  The drop-off and/or pick-up point is on the same side of the road as the station
  This is a combined drop-off and pick-up point
  There is space for up to 3 vehicles to drop-off and/or pick-up
  There is no Help Point close to the drop-off and/or pick-up point
- Drop off and pick up point on Station approach
  The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing
  This is a combined drop-off and pick-up point
  There is space for up to 3 vehicles to drop-off and/or pick-up
  There is no Help Point close to the drop-off and/or pick-up point
Accessible ticket counters:
- Ticket buying and collection, station concourse
  There are ticket counters here
  There is a Low-Level counter here
  There are no induction loops indicated at this counter
  There are ticket machines here
  There is space in front of the ticket machine to manoeuvre a wheelchair
  The controls may be at a suitable height for some people
Accessible ticket machines:
- Ticket buying and collection, station concourse. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
- Ticket buying and collection, station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is no printed information available
Announcements: Announcements are made both visually and audibly
Customer service notes:

Station General information

Station operator: Chiltern Railways
Ticket office:
- Monday to Friday 05:30-21:00
- Saturday 06:00-19:00
- Sunday 08:00-18:00
Ticket machines:
- Ticket buying and collection, station concourse
- Ticket buying and collection, station entrance
Collect online booked tickets: Yes
London fare zone:
Oyster card:
Smartcard: No
Contactless cards: No
Sheltered waiting available: Yes
Waiting rooms:
First class lounge: No
Staffing level: Full Time
Information from staff:
- Yes - from information point
- Yes - from help point
Staff assistance:
- Passenger Assistance Meeting Point is in the station building near to the gateline.
- Should you access Platform 1 via London Road, please use the Help Point on the platform to contact staff.
Toilets:
- Unisex accessible toilet with baby change, Platform 2. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
- Female toilet, Platform 2
- Male toilet, Platform 2
Baby changing available: Yes
Transport links:
- Replacement Bus.
  Station Approach Road
- Bus.
  The Bicester Village Shuttle Bus operates between Bicester Village Station and Bicester North Station every 15 minutes from 08:30 to 21:30.
- Taxi. There is taxi provision
CCTV available: Yes
WiFi available: available
Refreshments: 1
Shops:
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage: 50 spaces. Sheltered.
Station entrance
Car parks:
- Accessible parking
- Bicester Village Station Car Park.
  Spaces:223.
  Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Taxi rank available: Yes
Customer information screens:
- Announcements
- Departure Screens

Station lift information

Lift 1 Platform 1 - Status: In service - Lift is currently available
Lift 2 Platform 2 - Status: In service - Lift is currently available