Station Details for Biggleswade

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This is a Category A station: This station has step-free access to all platforms.

  The Assistance Meeting Point is on the footbridge.

• : A
• Helpline:

  If you choose to travel unbooked (turn up and go), when the station is staffed, our station staff can provide assistance getting on and off the train and assistance around the station and to the platform. Please contact a member of staff on arrival.

• Help Points:

  The Assistance Meeting Point is on the footbridge.

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday to Friday 05:45-23:45
  • Saturday 06:15-23:15
  • Sunday 06:15-23:15
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • The Assistance Meeting Point is on the footbridge. If no staff are present, please contact staff at the ticket office or on the platforms.
• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket hall

    There are ticket counters here

    There is no Low-Level counter here

    There are only induction loops at high-level ticket counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, footbridge. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Assistance can be provided via the help points, located on the platforms, at all times of the day.

Station General information

• Station operator: Great Northern
• Ticket office:
  • Monday to Friday 06:20-14:15
  • Saturday 08:00-14:15
  • Sunday 08:15-14:15
• Ticket machines:
  • Ticket buying and collection, footbridge
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room on Platform 1 & 2 (Next to retail shops)
  • Waiting room on Platform 1 & 2 (South of platform)
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office
• Staff assistance:
  • Available
• Toilets:
  • Female Toilet, Station Entrance. This toilet is not accessed with a RADAR key
  • Accessible Toilet, Station Entrance. This toilet is accessed with a RADAR key
  • Male Toilet, Station Entrance. This toilet is not accessed with a RADAR key
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Please click the link for details regarding the rail replacement bus location.

    
    Rail Replacement Bus Map - Biggleswade
• CCTV available: Yes
• WiFi available:
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: Yes
• Trolleys available: No
• Cycle storage: 102 spaces. Stands, Racks. Sheltered.

  Bike racks can be found at the front of the station on left hand side of the entrance. Secure cycle parking is also available at this location, please speak to station staff for information on access.

  Cycles are left at owners risk. Abandoned cycles may be removed.

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:207.
    

    Free parking is offered to all Blue Badge holders.

    Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.

    The car park at this station is controlled by automatic number plate recognition (ANPR), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 – Platform 1 & 2 - Status: In service - Lift is currently available
• Lift 2 – Platform 3 & 4 - Status: Unknown - Lift status unknown