Station Details for Brookwood

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B3
  

  Step-free category B3 station. Ramp at up to 1:7 gradient to Platform 1 (for trains towards London). Steps to Platform 2 (for trains towards Basingstoke/ Alton).

• Helpline: Yes
• Help Points:

  Customer Help points are located on every platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • Platform

    .

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Staff Help:
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket hall. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, north entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
• Printed local info: There is accessible printed information available

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:30-13:00
  • Saturday 08:10-15:00
  • Sunday Unavailable
• Ticket machines:
  • Ticket buying and collection, north entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Station forecourt off Connaught Road (A324)

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Brookwood station

• Refreshments:

  A newsagent on approach to the building.

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Brookwood Car Park.
    Spaces:460.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

  • Brookwood Marked Bays
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens

Station lift information

• No lift information available