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This station has been classified as a step-free access category B2 station. This means that there is some step-free access to all platforms - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
On both platforms
Ticket office by car park off Shelley Drive, at bottom of ramp from platform 1 - Please check the opening times on the National Rail Enquiries website
On the platform in view of the on-train team
Slope entrance to station from Bus stop. Ramps to platforms 120m.
Drop off and pick up point on Station Approach
The drop-off and/or pick-up point is on the same side of the road as the station
This is a combined drop-off and pick-up point
There is space for 1 vehicle at a time to drop-off and/or pick-up
There is a Help Point close to the drop-off and/or pick-up point
Drop off and pick up point on Blake Street
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
This is a combined drop-off and pick-up point
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
There are ticket counters here
There is no Low-Level counter here
There are only induction loops at high-level ticket counters
There are no ticket machines here
Please contact our Contact Centre team on: 0333 311 0039
Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Blake Street is accredited by the Secure Station Scheme**
Rail replacement vehicles will operate from the car park entrance on Shelley Drive.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
Information to plan your onward journey is available in a printable format here
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge