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Step free access to both platforms. Step free access to platform 1 Newcastle bound via the car park. Access to the Carlisle bound platform is via the level crossing.
To find our more about travelling around this station, please see the 360 map click here
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Step free access from car park
Drop off and pick up point on Cycle Route 72
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
This is a combined drop-off and pick-up point
There is space for 1 vehicle at a time to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Drop off and pick up point on Station Road
The drop-off and/or pick-up point is on the same side of the road as the station
This is a combined drop-off and pick-up point
There is space for 1 vehicle at a time to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
08002006060
unstaffed
Pick Up / Drop Off at the bus stops - opposite Bowes Hotel towards Carlisle and outside Bowes Hotel towards Newcastle.
What3words - finders.other.bulbs
Information to plan your onward journey is available in a printable format here
At the station