No station alerts
Step free access to each platform via the road, estimated 30 metre distance from one platform to the other over the level crossing.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use a staffed station such as Tottenham Hale (5 miles south) for London or Broxbourne (8 miles north) for Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Ticket Office
.Meeting Point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.
Taxi
.When ticket office is closed, a taxi will be arranged. For taxi, meet at station entrance (platform 2 side).
Driver only operated services. Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use a staffed station such as Tottenham Hale (5 miles south) for London or Broxbourne (8 miles north) for Cambridge. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.
Not served by rail replacement- diversionary route available
London buses operate from outside the station