Station Details for Bournemouth

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category B2
  

  Step-free category B2 station. Level access to both sides of station from separate entrances. Long and steep ramped subway between platforms - up to 1:8 gradient.

• Helpline: Yes
• Help Points:

  Customer Help points are located on every platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Gateline

    .

    There is gateline at each entrance to the station. Please speak to any member of staff on the gateline.

  • Platform

    .

    Wait at the platform Assisted Boarding Point, or on the platform in view of station/on-train staff and make yourself known when the train arrives

• Staff Help: 1
• Mobility set down: 1
• Accessible ticket counters:
  • Ticket hall, Station Approach entrance. There is a Low-Level counter here
  • Ticket hall, Holdenhurst Road entrance. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket hall, Station Approach entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket hall, Holdenhurst Road entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket machine, Station Approach entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info:

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 05:45-19:15
  • Saturday 06:15-18:00
  • Sunday 07:45-18:30
• Ticket machines:
  • Ticket hall, Station Approach entrance
  • Ticket hall, Holdenhurst Road entrance
  • Ticket machine, Station Approach entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, Platform 3
  • Unisex accessible Toilet, Platform 2. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Male Toilets, Platforms 2 & 3
  • Female Toilets, Platforms 2 & 3
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    To Southampton / Brockenhurst: Station entrance on Halfords side. 

    To Poole: Station entrance on Asda side.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Bournemouth Airport is served by Morebus service 737- which serves Bournemouth Square, Railway Station, Winton, Moordown, Northbourne and Parley Cross. The service is only twice a day to Bournemouth Airport and 3 times a day from the Airport. Monday to Friday ONLY.

    View the Morebus service 737 timetable here.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Bournemouth station

• Refreshments:

  Vending Machines on Platforms 2 and 3.

  Starbucks.

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Bournemouth Main Car Park.
    Spaces:362.
    

    Parking is chargeable for all vehicles except registered Blue Badge holders.

  • Bournemouth Premium Car Park.
    Spaces:52
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements
  • Arrival Screens

Station lift information

• No lift information available