Station Details for Bangor (Gwynedd)

Station Alerts

• The lifts are out of order between platform 1 and the overbridge at Bangor Gwynedd station.

Station Accessible information

• Step-free category:

  Both platforms are accessible with a footbridge and lifts connecting platform 1 (to Chester) and platform 2 (to Holyhead). Step-free access is also available separately via a ramp from the north car park to Platform 1, and walkway from the south car park to Platform 2.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  Electronic system available when station is unstaffed.

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:35-22:45
  • Sunday 09:00-23:00
  • Monday to Saturday 05:35 to 22:45
  • Sunday 09:00 to 23:00
• Train Ramp: Ramps are available on the train to provide assistance
• Wheelchairs Available: Yes
• Passenger Assistance:
  • Information Center

    In the main building on platform one. Step free access via ramp or lift. Please check opening times on the National Rail Enquiries website.

  • Platform

    On the platform in view of the on-train staff.

• Drop-off / pick-up points:
• Accessible ticket counters:
  • Ticket buying and collection, station concourse

    There are ticket counters here

    There is a Low-Level counter here

    There are induction loops indicated at the low and high level counters

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, platform 2. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls may be at a suitable height for some people
  • Ticket Buying and Collection, ticket barriers. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Contact our Customer Relations team directly via the Transport for Wales Website.

Station General information

• Station operator: Transport for Wales
• Ticket office:
  • Monday Tuesday Wednesday Thursday Friday Saturday 05:45-18:15
  • Sunday 08:00-18:30
• Ticket machines:
  • Ticket buying and collection, platform 2
  • Ticket Buying and Collection, ticket barriers
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from help point
  • Yes - from ticket office
• Staff assistance:
  • Monday to Saturday 05:35 to 22:45
  • Sunday 09:00 to 23:00
• Toilets:
  • Toilet, Platform 1. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, Platform 1
  • Male toilet, Platform 1
  • Changing Places Toilet, Platform 1
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    The rail replacement bus stop is at the station entrance.

  • Bus.

    Buses to many locations including the main bus station leave from outside the booking hall. Stop H for buses towards Caernarfon and Anglesey is a 2 minute walk from the booking office, on Caernarfon Road.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Bangor (Gwynedd) station

• Refreshments:

  Located on platform 1

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage: 14 spaces. Stands. Sheltered.

  7 Sheffield stands offering parking for up to fourteen bicycles are sited on the car park side of the station building on Platform 1.

• Car parks:
  • Accessible parking
  • Station Road Car Park.
    Spaces:63
  • Caernarfon Road Car Park.
    Spaces:151
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift, Platform 1 - Status: Unknown - Lift status unknown
• Lift, Platform 2 - Status: Unknown - Lift status unknown