Station Details for Barnes

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  Step-free category B1 Station. Level access to Platforms 1 and 4 from separate entrances. Lifts to all platforms.

• : B1
• Helpline:

  Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj

• Help Points:

  Customer Help points are located on every platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: No
• Changing Places: No
• Staff Assistance:
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Platform

    Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.

• Drop-off / pick-up points:

  • Drop off and pick up point on Station Road

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a drop-off point only

    There is no Help Point close to the drop-off and/or pick-up point

  • Drop off and pick up point on Rocks Lane

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a pick-up point with a waiting area

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please contact our Customer Service Centre on 0345 6000 650

Station General information

• Station operator: South Western Railway
• Ticket office:
  • Monday to Friday 06:45-13:00
  • Saturday 07:00-15:00
  • Sunday 10:00-13:00
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• London fare zone: Zone 3
• Oyster card: Available
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
• First class lounge: No
• Staffing level: Part Time
• Information from staff:
  • Yes - from information point
• Staff assistance:
• Toilets:
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    To Clapham: Rocks Lane (A306) Bus Stop B

    To Hounslow / Richmond : Rocks Lane (A306) Bus Stop A

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:

  Find WiFi Hotspots around Barnes station

• Refreshments:

  Vending Machines on Platforms 1-3

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 92 spaces. Racks. Sheltered.

  Car park

• Car parks:
• Taxi rank available: No
• Customer information screens:
  • Departure Screens

Station lift information

• Lift 1 – Platform 1 - Status: In service - Lift is currently available
• Lift 2 – Platform 2/3 - Status: In service - Lift is currently available
• Lift 3 – Platform 4 - Status: In service - Lift is currently available