Station Details for Bootle New Strand

Station Alerts

Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.

Step-free category: Category A
Category A: “This station has step free access to all platforms / the platform” The Ticket Office and platforms are both step free, however platforms are accessed by ramps that are very steep and over 30m long.
Helpline: Yes
Help Points:
Located on Southport bound platform.
Induction Loop: Induction loops are throughout this station
Accessible Toilets: No
Changing Places: No
Staff Assistance: 1
Train Ramp:
Tactile Paving:
Wheelchairs Available: No
Passenger Assistance:
- Assisted Travel Meeting Point
  .
  This is located inside the ticket office. Please check the opening times on the National Rail Enquiries website.
Staff Help: 1
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection. There is no Low-Level counter here
Accessible ticket machines:
Printed local info: There is printed information available

Station operator: Merseyrail
Ticket office:
- Monday Tuesday Wednesday Thursday Friday Saturday 05:50-00:05
- Sunday 08:05-00:05
- Monday to Friday 05:45-00:05
- Saturday 05:45-00:05
- Station staffing times may vary, please visit Merseyrail.org for up-to-date times.
Ticket machines:
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Full Time
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  Washington Parade, Bootle, Merseyside
- Bus.
  For onward travel information click here or contact the Traveline on 0871 200 2233
- Airport.
  The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
News agent
Luggage storage: No
Lost property: Yes
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
- Accessible parking
- Station Car Park.
  Spaces:1.
  Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements
- Arrival Screens