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This station is only staffed for some of the day. Assistance available during booking office hours. There are 2 platforms at the station which can be accessed via the lift with level access from station entrance. Accessible pick up and set down points. Lifts open for all train services.
To find our more about travelling around this station, please see the 360 map click here
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Platforms 1&2
Located within the platform 1 concourse at the station entrance. See National Rail Enquiries website for office hours.
From station entrance, meeting point is on the left, past the stairs. Please check in at the ticket office first. Operational within staffed hours.
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
There are ticket counters here
There is a Low-Level counter here
There are induction loops indicated at the low and high level counters
There are no ticket machines here
08002006060
Pick Up / Drop Off at the layby on Schwabisch Gmund Way next to the booking office
What3words - never.scout.visual
There is no onward travel poster available for this station. Please see www.northernrailway.co.uk for details
Platform 1