Station Details for Bodmin Parkway

Station Alerts

• Bodmin Parkway Ticket Office opening times

  Thursday 12th March - Closing at 16:00

  Barrow Crossing is no longer available for wheelchair users and passengers with reduced mobility, resulting in limited access to the whole station.

  Passengers with reduced mobility and wheelchair users, travelling up from Cornwall and up to London/North who are alighting at Bodmin Parkway should contact the assisted travel team on 0800 197 1329.

  Passengers with reduced mobility and wheelchair users, starting their travel at Bodmin Parkway and travelling toward London/North should contact the assisted travel team on 0800 197 1329.

  All passengers travelling down from London/North and towards Cornwall are unaffected.

Station Accessible information

• Step-free category:

  Step-free category B3 station - “Some step-free access, may be in one direction only.” Step free access available to Penzance bound platform, however access to the Plymouth bound platform is only via a footbridge.

  Passenger Assist - Refer to station message.

• : B3
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points: 1
• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:
  • Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:30-16:00
  • Sunday 09:00-22:30
  • Meeting point: Ticket Office.
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • Ticket Office (Staffed station)

    The ticket office is located on platform 1

• Drop-off / pick-up points:

  • Set- Down / Pick up Points are available at the station entrance

  • Drop-off/pick-up

    The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

    This is a combined drop-off and pick-up point

    There is space for up to 3 vehicles to drop-off and/or pick-up

    There is no Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
  • Ticket office

    There are ticket counters here

    There is no Low-Level counter here

    There is an induction loop at the low-level ticket counter

    There are no ticket machines here

• Accessible ticket machines:
  • Ticket buying and collection, platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 07:00-18:00
  • Saturday 07:00-18:00
  • Sunday 10:35-18:00
• Ticket machines:
  • Ticket buying and collection, platform 1
• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: Yes
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
• Staff assistance:
  • Meeting point: Ticket Office.
• Toilets:
  • Unisex accessible toilet with baby change, ticket hall. This toilet is accessed with a RADAR key. This toilet entry handles may be operated by some people
  • Female toilet, ticket hall
  • Male toilet, ticket hall
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Bus stop outside station.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage: 16 spaces. Stands.

  Car Park

• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:95
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available