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Category B3.
While step-free, the entrance to Platform 1 (to Chester) nearest the parking area is via a gate which opens outwards. Step-free access is also possible via another gate directly from the lane to the eastern end of Platform 1 adjacent to the barrow crossing over the railway, which also opens outwards.
Platform 2 (to Holyhead) is accessible via the barrow crossing. Wheelchair or scooter-users may require help to access the station.
Platform
.On the platform in view of the on-train staff.
The rail replacement bus stop is on the main road near the station.
The nearest bus stops are located in the Bethel village about 1km away