No station alerts
While step-free, the entrance to Platform 1 (to Chester) nearest the parking area is via a gate which opens outwards. Step-free access is also possible via another gate directly from the lane to the eastern end of Platform 1 adjacent to the barrow crossing over the railway, which also opens outwards.
Platform 2 (to Holyhead) is accessible via the barrow crossing. Wheelchair or scooter-users may require help to access the station.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
On the platform in view of the on-train staff.
Drop-off/pick-up
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
This is a combined drop-off and pick-up point
There is space for more than 5 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Contact our Customer Relations team directly via the Transport for Wales Website.
The rail replacement bus stop is on the main road near the station.
The nearest bus stops are located in the Bethel village about 1km away