Station Details for Beaulieu Park

Station Alerts

No station alerts

Station Accessible information

• Step-free category:

  This station has step free access to all platforms via lifts.

  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  The assistance meeting point is the information desk, which is located next to the ticket machines on the station concourse.

• : A
• Helpline:

  We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

• Help Points:

  There are five help points at the station - two are on the concourse and there is one on each of the three platforms.

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance:
  • Daily 04:30-02:00
  • Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
  • What assistance is available for customers using this station?
  • How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
• Train Ramp: Ramps are kept at this station to provide assistance
• Wheelchairs Available: No
• Passenger Assistance:
  • The assistance meeting point is the information desk, which is located next to the ticket machines on the station concourse.
• Drop-off / pick-up points:

  • Drop off and pick up point

    The drop-off and/or pick-up point is on the same side of the road as the station

    This is a combined drop-off and pick-up point

    There is uncovered seating/waiting

    There is space for more than 5 vehicles to drop-off and/or pick-up

    There is a Help Point close to the drop-off and/or pick-up point

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket machine. There is space in front of the ticket machine to manoeuvre a wheelchair.
• Printed local info: There is accessible printed information available
• Announcements: Announcements are made both visually and audibly
• Customer service notes:

  Monday-Saturday 08:00-20:00

  Sunday 10:00-20:00

  Bank Holidays 09:00-18:00

  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

  Closed on Christmas Day and Boxing Day.

Station General information

• Station operator: Greater Anglia
• Ticket office:
• Ticket machines:
  • Ticket machine.

    There are ticket machines on the station concourse

• Collect online booked tickets: Yes
• London fare zone:
• Oyster card:
• Smartcard: No
• Contactless cards: No
• Sheltered waiting available: Yes
• Waiting rooms:
  • Waiting room, Platforms 1 & 2
• First class lounge: No
• Staffing level: Full Time
• Information from staff:
  • Yes - from help point
  • Yes - from information point
• Staff assistance:
  • Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
  • What assistance is available for customers using this station?
  • How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
• Toilets:
  • Unisex accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Baby change facility. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Changing place. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement bus services pick up and drop off at the designated bus stops within the bus interchange, which is beyond the station building and adjacent to Platform 3.

  • Bus.

    'First' operates a network of frequent local bus routes. For route maps and timetables: www.firstgroup.com/ukbus

    Bus stops are located within the bus interchange, which is beyond the station building and adjacent to Platform 3.

  • Taxi. There is taxi provision
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: Yes
• Trolleys available: No
• Cycle storage: 533 spaces. Compounds, Racks, Stands. Sheltered.

  There are two dedicated cycle parking areas which provide a mix of free cycle parking and paid secure cycle parking - for £25 a year - which is managed by Chelmsford City Council. One cycle parking area is located next to Car Park A and the other is next to the bus interchange, which is beyond the station building and adjacent to Platform 3.

• Car parks:
  • Accessible Parking
  • Station Car Park A.
    Spaces:255
  • Station Car Park B.
    Spaces:450
• Taxi rank available: Yes
• Customer information screens:
  • Announcements
  • Arrival Screens
  • Departure Screens

Station lift information

• Lift A – Platform 1 - Status: In service - Lift is currently available
• Lift B – Platform 2&3 - Status: In service - Lift is currently available