Station Details for Beaulieu Park

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  This station has step free access to all platforms via lifts.

  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

  The assistance meeting point is the information desk, which is located next to the ticket machines on the station concourse.

• Helpline: Yes
• Help Points:

  There are five help points at the station - two are on the concourse and there is one on each of the three platforms.

• Induction Loop: Induction loops are only in Help Points
• Accessible Toilets: Yes
• Changing Places: Yes
• Staff Assistance:

  Assistance is provided by station staff during the hours of train service operation. Booking is recommended.

  What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By speaking with a member of station staff
  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on one of the ticket machines at this station

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: No
• Passenger Assistance:

  • The assistance meeting point is the information desk, which is located next to the ticket machines on the station concourse.

    .
• Staff Help:

  Assistance is provided by station staff during the hours of train service operation. Booking is recommended.

  What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By speaking with a member of station staff
  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on one of the ticket machines at this station

• Mobility set down: 1
• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket machine. There is space in front of the ticket machine to manoeuvre a wheelchair.
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Greater Anglia
• Ticket office:
• Ticket machines:
  • Ticket machine.

    There are ticket machines on the station concourse

• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Baby change facility. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Changing place. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Rail replacement bus services pick up and drop off at the designated bus stops within the bus interchange, which is beyond the station building and adjacent to Platform 3.

  • Bus.

    'First' operates a network of frequent local bus routes. For route maps and timetables: www.firstgroup.com/ukbus

    Bus stops are located within the bus interchange, which is beyond the station building and adjacent to Platform 3.

  • Taxi.
• CCTV available: Yes
• WiFi available: available
• Refreshments: 1
• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: Yes
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible Parking
  • Station Car Park A.
    Spaces:255
  • Station Car Park B.
    Spaces:450
• Taxi rank available: Yes
• Customer information screens:
  • Announcements
  • Arrival Screens
  • Departure Screens

Station lift information

• Lift A, between concourse and footbridge - Status: In service - Lift is currently available
• Lift B, between platform 1/2 and footbridge - Status: In service - Lift is currently available