Station Details for Bristol Parkway

Station Alerts

• The lifts are out of order between the station entrance and the station bridge to all platforms at Bristol Parkway station. The lifts between all platforms are working if you’re connecting between trains, however there is no step free access if you're starting or finishing a journey here. Accessible taxis can be arranged by Great Western Railway (at no extra cost) to and from Bristol Temple Meads. Please contact the Great Western Railway Passenger Assistance Team on 0800 197 1329.

Station Accessible information

• Step-free category: Category A
  

  Step free Category A station - This station has step-free access to all the platforms via lifts from the main station entrance.

• Helpline: Yes
• Help Points: 1
• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Meeting point: Gateline.

• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Gateline (Staffed Station)

    .

    The gateline is located up the stairs from the main entrance.

• Staff Help:

  Meeting point: Gateline.

• Mobility set down:

  Set- Down / Pick up Points are available at the station entrance.Assisted Travel meeting point - Booking office main Entrance. Please notify a member of staff.

• Accessible ticket counters:
  • Ticket buying and collection. There is no counter here
• Accessible ticket machines:
  • Ticket buying and collection. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Great Western Railway
• Ticket office:
  • Monday to Friday 06:00-20:00
  • Saturday 07:00-18:00
  • Sunday 08:30-19:00
• Ticket machines:
  • Ticket buying and collection
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Unisex accessible toilet, concourse. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Unisex accessible toilet, footbridge level entrance. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Female toilet, station entrance
  • Male toilet, station entrance
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Front of the station, or as directed by signs.

  • Bus.

    Information to plan your onward journey is available in a printable format here

  • Airport.

    Find out more about links from GWR stations to airports.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Connect to "GWR Free Station WiFi"

• Refreshments: 1
• Shops: 1
• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Accessible parking B
  • Station Car Park.
    Spaces:1140
• Taxi rank available: Yes
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• Lift 1 Multi Storey Car Park - Status: In service - Lift is currently available
• Lift 2 Multi Storey Car Park - Status: In service - Lift is currently available
• Lift, Concourse - Status: Unknown - Lift status unknown
• Lift, Platforms 1&2 - Status: Unknown - Lift status unknown
• Lift, Platform 3&4 - Status: In service - Lift is currently available