Station Details for Borough Green & Wrotham

Station Alerts

• Toilets @ BRG.

  The toilets at Borough Green & Wrotham are out of service until further notice.

Station Accessible information

• Step-free category: Category B2
  

  Step free access to platform 2 for services towards Maidstone. Step free access to platform 1 for services towards London via steep ramp from Wrotham Road. Step free interchange between platforms via road in excess of 400 metres. Stepped access between platforms via the footbridge.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp: 1
• Tactile Paving: There are tactile warnings on all platforms
• Wheelchairs Available: No
• Passenger Assistance:

  • Ticket Office / Booking Hall

    .

    The ticket office/booking Hall. Please check opening times on the Mational Rail Enquiries website.

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, station concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, north station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket buying and collection, station concourse. .
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:10-17:55 Specific Hours
  • Saturday 07:10-13:50 Specific Hours
  • Sunday 08:10-15:40 Specific Hours

  • This station is not continuously staffed please see staffing times for details of when staff are available.

• Ticket machines:
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Accessible toilet
  • Male toilet, station concourse
  • Female toilet, station concourse
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Replacement bus stop outside the station building.

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee kiosk and Selecta vending machine

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:157.
    

    Parking is free for disabled customers by displaying a valid Blue Badge in any car parking space, however you must register your vehicle in advance at https://bluebadge.apcoa.co.uk/.  

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available