Station Details for Bristol Temple Meads

Station Alerts

No station alerts

Station Accessible information

• Step-free category: Category A
  

  Lifts to all platforms and facilities. Ticket office is also step free.

• Helpline: Yes
• Help Points:
• Induction Loop: Induction loops are at designated listening areas
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance:

  Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

• Train Ramp: 1
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Assistance Meeting Point

    .

    The Passenger Assist office is located next to the ticket office via the main station entrance.

• Staff Help:

  Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

• Mobility set down:

  Passenger assist meeting point is within the station reception in the booking hall.

• Accessible ticket counters:
• Accessible ticket machines:
  • Ticket buying and collection, Main Station Entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
  • Ticket Machine, Bonapartes. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is accessible printed information available

Station General information

• Station operator: Network Rail
• Ticket office:
  • Monday to Friday 06:15-21:30
  • Saturday 06:15-21:30
  • Sunday 07:00-21:30

  • Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:30 - 18:00

• Ticket machines:
  • Ticket buying and collection, Main Station Entrance
  • Ticket Machine, Bonapartes
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Full Time
• Toilets:
  • Male toilet, Pedestrian Subway
  • Female toilet, Pedestrian Subway
  • Female toilet, Platforms 10/12
  • Accessible toilet, Platform 3. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
  • Accessible toilet, Platforms 13 & 15. This toilet is accessed with a RADAR key. The toilet entry handles may be operated by most people
• Baby changing available: Yes
• Transport links:
  • Replacement Bus.

    Station front. Alternative: the lower approach road, outside the front of Bristol & Exeter House

  • Bus.

    Buses can be found on the station forecourt and on the main road Temple Gate, situated at the bottom of Station Approach road.

    To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.

    To reach Temple Gate; follow the footpath to the bottom of Station Approach. Bus stops are situated on both sides of Temple Gate.

    Information on bus services, including city centre map, timetables and live service information can be found in the ticket hall.

    Ferry services connecting Bristol city centre can be found at Temple Back East. To reach the landing stage; exit through the ticket barriers, walk through the ticket hall, and exit through the side entrance marked for The Friary.

    Information to plan your onward journey is available in a printable format here.

  • Airport.

    A dedicated Airport Flyer bus service connects Bristol Temple Meads and Bristol Airport, with the journey taking approximately 25 minutes. Buses operate 24 hours a day and at peak times, leaves up to every 8 minutes.

    The Airport Flyer can be found on the station forecourt. To reach the station forecourt; exit through the ticket barriers, turn left and exit through the main doors.

    For more information, including timetables and ticket prices, please click here.

  • Taxi.
• CCTV available: Yes
• WiFi available:

  Free Network Rail Wi-fi - #FreeStationWiFi

• Refreshments:

  See the Station Retail Directory for Bristol Temple Meads station on Network Rail's website.

• Shops:

  See the Station Retail Directory for Bristol Temple Meads station on Network Rail's website.

• Luggage storage: No
• Lost property: Yes
• ATM machine: Yes
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: Yes
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:374
• Taxi rank available: Yes
• Customer information screens:
  • Announcements
  • Arrival Screens
  • Departure Screens

Station lift information

• Platform 3 - Status: In service - Lift is currently available
• Platform 4 - Status: Unknown - Lift status unknown
• Platform 6/8 - Status: In service - Lift is currently available
• Platform 7 - Status: In service - Lift is currently available
• Platform 10/12 - Status: In service - Lift is currently available
• Platform 11 - Status: In service - Lift is currently available
• Platform 13/15 - Status: Unknown - Lift status unknown