Station Details for Bournville

Station Alerts

Amended ticket office opening hours BRV.
On 1st January, the ticket office will open at 08:00.
Tickets can be purchased at TVMs or at wmr.uk.

Station Accessible information

Step-free category: Category B1
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Helpline: Yes
Help Points:
On both platforms
Induction Loop: There are no apparent induction loops
Accessible Toilets: No
Changing Places: No
Staff Assistance:
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Train Ramp: 1
Tactile Paving: There are tactile warnings on all platforms
Wheelchairs Available: No
Passenger Assistance:
- Ticket Office
  .
  Ticket office next to bridge on Bournville Lane, Platform 1 side - Please check the opening times on the National Rail Enquiries website
- Platform (when ticket office is closed)
  .
  On the platform in view of the on-train team
Staff Help:
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Mobility set down:
Accessible ticket counters:
- Ticket buying and collection, station building. There is a Low-Level counter here
Accessible ticket machines:
- Ticket buying and collection, station entrance. There is limited space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
- Ticket buying and collection on Platform 1. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
Printed local info: There is accessible printed information available

Station General information

Station operator: West Midlands Railway
Ticket office:
- Monday to Friday 06:00-20:00 Specific Hours
- Saturday 08:00-20:00 Specific Hours
- Sunday 09:00-16:00 Specific Hours
Ticket machines:
- Ticket buying and collection, station entrance
- Ticket buying and collection on Platform 1
Collect online booked tickets: Yes
Sheltered waiting available: Yes
Staffing level: Part Time
Toilets:
Baby changing available: No
Transport links:
- Replacement Bus.
  Rail replacement vehicles will operate from the public service bus stop on Bournville Lane, by the front of Cadbury Factory, for services to Redditch.
  Services to Birmingham will operate from opposite the factory entrance.
  Please check your destination before boarding.
  Please click here for walking directions from the station to the rail replacement bus stop. Please click here for a directional video to the rail replacement bus stop.
- Bus.
  Information to plan your onward journey is available in a printable format here
CCTV available: Yes
WiFi available:
Refreshments:
Shops:
Luggage storage: No
Lost property: No
ATM machine: No
Currency exchange: No
Postbox: No
Defibrillator available: No
Trolleys available: No
Cycle storage available: No
Car parks:
Taxi rank available: No
Customer information screens:
- Departure Screens
- Announcements

Station lift information

No lift information available