Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Accessibility category C . This station does not have step-free access.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
There are ticket counters here
There is a Low-Level counter here
There are no induction loops indicated at this counter
There are ticket machines here
There is space in front of the ticket machine to manoeuvre a wheelchair
The controls may be at a suitable height for some people
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Use bus stop B in Premier Corner (near Queen's Park station) for eastbound services towards Camden Road
Use bus stop H in Kilburn Lane (near Queen's Park station) for westbound services towards Willesden Junction / Richmond
Information to plan your onward journey is available in a printable format here
Queens Park station is 5 minutes walk along Salusbury Road
Change at West Hampstead for First Capital Connect trains to Luton or Gatwick