Station Details for Broadstairs

Station Alerts

• The toilets at Broadstairs are currently out of order.

Station Accessible information

• Step-free category: Category B2
  

  This is a category B2 station. Step free access to platform 2 from main entrance for services towards Ramsgate. Step free access to platform 1 via side entrance from ramp off The Broadway.  Step free interchange between platforms via road and steep paths in excess of 400 metres. Stepped access within station via the footbridge.

• Helpline: Yes
• Help Points:

  On platform

• Induction Loop: Induction loops are throughout this station
• Accessible Toilets: Yes
• Changing Places: No
• Staff Assistance: 1
• Train Ramp:
• Tactile Paving:
• Wheelchairs Available: Yes
• Passenger Assistance:

  • Platform

    .

    Please wait at the platform shelter/seating in view of station/on-train staff and make yourself known when the train arrives, or access a help button.

• Staff Help: 1
• Mobility set down:
• Accessible ticket counters:
  • Ticket buying and collection, station concourse. There is a Low-Level counter here
• Accessible ticket machines:
  • Ticket buying and collection, station entrance. There is space in front of the ticket machine to manoeuvre a wheelchair. The controls are at a suitable height for wheelchair users
• Printed local info: There is no printed information available

Station General information

• Station operator: Southeastern
• Ticket office:
  • Monday to Friday 06:15-19:30
  • Saturday 06:15-19:30
  • Sunday 08:10-15:40

  • This station is not continuously staffed please see staffing times for details of when staff are available.

• Ticket machines:
  • Ticket buying and collection, station entrance
• Collect online booked tickets: Yes
• Sheltered waiting available: Yes
• Staffing level: Part Time
• Toilets:
  • Toilet, station concourse
  • Accessible toilet. This toilet is not accessed with a RADAR key
• Baby changing available: No
• Transport links:
  • Replacement Bus.

    Towards Ramsgate: High Street bus stop opposite the convenience store. (what 3 words: roof.during.fall)

    Towards Margate: High Street bus stop outside the convenience store. (what 3 words: little.sprint.cake)

  • Bus.

    Information to plan your onward journey is available in a printable format here

• CCTV available: Yes
• WiFi available:
• Refreshments:

  Coffee kiosk and Selecta vending machine

• Shops:
• Luggage storage: No
• Lost property: Yes
• ATM machine: No
• Currency exchange: No
• Postbox: No
• Defibrillator available: No
• Trolleys available: No
• Cycle storage available: No
• Car parks:
  • Accessible parking
  • Station Car Park.
    Spaces:39.
    

    Parking is free for disabled customers displaying a valid Blue Badge in any car parking space

• Taxi rank available: No
• Customer information screens:
  • Departure Screens
  • Announcements

Station lift information

• No lift information available