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Step-free category B3 Station. There is step-free access to Platform 2 (for trains to Fareham and Portsmouth).
There is no step-free access to Platform 1 (for trains to Southampton Central), which is accessed via a stepped footbridge only.
Customer Help points are located on every platform
Platform
.Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
To Southampton: Stop in Bullar Road adjacent to Station Hotel.
To Fareham: Bullar Road Gyratory (A3035) Bus Shelter
Information to plan your onward journey is available in a printable format here
Find WiFi Hotspots around Bitterne station